Kalea Haile
Chicago,US
Summary
My name is Kalea Haile a sophomore currently studying to obtain my bachelors degree in child psychology. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
The Salvation Army
Chicago, IL
06.2023 - 08.2023
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Maintain case history records and prepare reports
- Evaluate personal characteristics and home conditions of foster home or adoption applicants
- Assist in locating housing for displaced individuals
- Monitor free, supplementary meal program to ensure cleanliness of facility and that eligibility guidelines are met for persons receiving meals.
Cashier/Restaurant Hostess
Barraco's Pizza
Chicago, IL
09.2021 - 07.2022
- Stock shelves, and mark prices on shelves and items
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
- Assist customers by providing information and resolving their complaint
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Cashier
Fisherman's Island
Chicago, IL
01.2021 - 03.2021
- Greet guests, escort them to their seats, and present them with menus and wine lists
- Maintain food and equipment inventories, and keep inventory records
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
- Take dining reservations.
Education
Bachelor of Science - Undergraduate Psychology
Southern Illinois University Edwardsville
Edwardsville, ILSkills
- Business Administration
- Documentation and Recordkeeping
- Computer Skills
- Data Entry
- Caregiving
- Customer service
- Professional development
- Office Administration
- Microsoft Word
- Microsoft Outlook
Associations
- National Honor Society
- Team Member
- Johnetta Haley Scholarship
- Illinois Map Grant
- Teachers assistant
- National Honors Society
Timeline
Administrative Assistant
The Salvation Army
06.2023 - 08.2023
Cashier/Restaurant Hostess
Barraco's Pizza
09.2021 - 07.2022
Cashier
Fisherman's Island
01.2021 - 03.2021
Bachelor of Science - Undergraduate Psychology
Southern Illinois University Edwardsville