KALEAB GEBRETSADIK
Chicago
Summary
Proven Assistant at Marina moving in Chicago, IL, meticulous file systems. Excelled in streamlining office communications, enhancing data accessibility, and orchestrating seamless event planning. Demonstrated exceptional organizational skills and a commitment to efficiency, significantly improving client appointment coordination.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Host
Denden Restaurant
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assistant
Merina moving
04.2021 - 01.2022
- Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel.
- Maintained an organized filing system both electronically and manually for easy access when needed.
- Scheduled and confirmed appointments for clients, customers, or supervisors.
- Created and maintained databases of names, addresses, phone numbers and other relevant contact information for employee use.
Education
Business
Illinois State University
Normal, IL01-2027
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
- Detail-oriented
Certification
- Certified by security training center
- Perc Licensed
Timeline
Assistant
Merina moving
04.2021 - 01.2022
Host
Denden Restaurant
Business
Illinois State University
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