Kaleah Blount
Baltimore,MD
Summary
A professional leader prepared for roles with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Manager
Express
01.2022 - Current
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Asset Protection Customer Host
Walmart
01.2021 - 01.2022
- Completed detailed incident reports following any security breaches or instances of suspected theft, allowing for timely follow-up actions.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Education
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
Currently Enrolled Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Cash counting
- Customer relationship development
- Customer relationship management (CRM)
Certification
- Certification in Microsoft
Timeline
Sales Manager
Express
01.2022 - Current
Asset Protection Customer Host
Walmart
01.2021 - 01.2022
- Certification in Microsoft
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
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