Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kaleahl Burton

Chester,VA

Summary

Adept at enhancing e-commerce shopping experiences, I excelled at Kroger by implementing order processing efficiencies and mastering product knowledge. My proactive approach in client relationship building and leveraging e-commerce tools significantly improved order accuracy and customer satisfaction. Skilled in navigating online platforms, I consistently met quality goals, ensuring timely and accurate product deliveries.

Overview

1
1
year of professional experience

Work History

E-Commerce Personal Shopper

Kroger
10.2023 - Current
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Aided new customers during e-commerce service registration processes to enable return patronage.
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.

Education

Journalism And Mass Communication

Virginia Commonwealth University
Richmond, VA

Skills

  • Product knowledge expertise
  • Order processing efficiency
  • Online platform navigation
  • Client relationship building
  • E-commerce tools proficiency
  • Prioritizing orders
  • Flexible schedule

Accomplishments

Ranked number 19 in class

Gained a 4.3 GPA in high school

Timeline

E-Commerce Personal Shopper

Kroger
10.2023 - Current

Journalism And Mass Communication

Virginia Commonwealth University

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Kaleahl Burton