Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kaleb Layton

Dayton

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

6
6
years of professional experience

Work History

Shift Leader

Dairy Queen
04.2019 - 02.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Food Safety Manager

Chick-fil-A
02.2021 - 03.2024
  • Increased employee awareness on food safety practices by conducting regular training sessions and workshops.
  • Managed vendor relationships effectively, evaluating their performance based on predefined criteria related to food safety standards.
  • Reduced foodborne illness incidents through thorough investigation of consumer complaints and prompt corrective actions.
  • Adapted to shifting priorities and aligned food safety activities to meet organizational goals.

Restaurant Manager

Raising Canes
07.2024 - 10.2024
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Education

Bachelor of Arts - Music Education

Wright State University
Dayton, OH
05.2026

High School Diploma -

Stebbins High School
Dayton, OH
05.2020

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Catering Coordination

Accomplishments

  • Taught at Stebbins High School's percussion ensemble leading them to the highest score in school history.


  • Documented and resolved continuous chicken expiration which led to organized distribution of product.

Timeline

Restaurant Manager

Raising Canes
07.2024 - 10.2024

Food Safety Manager

Chick-fil-A
02.2021 - 03.2024

Shift Leader

Dairy Queen
04.2019 - 02.2021

Bachelor of Arts - Music Education

Wright State University

High School Diploma -

Stebbins High School

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Kaleb Layton