Data analytics and business student at Florida Atlantic University with proven leadership experience. Former manager at Panera Bread and current shift supervisor at Jersey Mike's. Committed to enhancing operational efficiency and customer satisfaction during shift management.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Jersey Mikes
Palm Beach Gardens, Florida
12.2025 - Current
Supervised daily operations and ensured compliance with health and safety standards.
Monitored staff performance to ensure quality standards were met.
Ensured all safety and sanitation regulations were met throughout the shift.
Assisted upper management with daily operations to meet standards of service and quality.
Completed opening and closing duties to facilitate business operations.
Communicated clearly with employees regarding job duties, expectations, and policies.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Assisted in maintaining cleanliness and organization of the dining area and kitchen.
Shift Supervisor
Panera Bread
Wellington, Florida
07.2023 - 12.2025
Supervised daily operations and ensured compliance with health and safety standards.
Monitored staff performance to ensure quality standards were met.
Trained new employees on company policies and customer service techniques.
Resolved customer complaints promptly to maintain high satisfaction levels.
Ensured all safety and sanitation regulations were met throughout the shift.
Assisted upper management with daily operations to meet standards of service and quality.
Developed strategies for improving operational efficiency and customer service levels.
Monitored inventory levels and assisted in stock management and ordering supplies.
Served as a role model for other employees by demonstrating professional behavior at all times.
Identified opportunities for process improvements through data analysis.
Education
Bachelor of Science - Data Analysis
Florida Atlantic University
Boca Raton, FL
06-2026
Skills
Customer service and support
Staff training
Team collaboration and leadership
Operational efficiency
Process improvement
Document management
Revenue benchmarks
Data analysis and statistical software
Effective communication
Affiliations
Volunteer for All For One Pet Rescue (2023)
Playing Basketball, like to play with my old coworkers from Panera
Listening to Music and using producing software like FL Studios
Going to Sports Games- Hockey, Basketball, Football, Baseball