Kaleb Rouse
Bradenton,FL
Summary
Proven track record in enhancing customer experiences and streamlining service operations, evidenced by roles at Cracker Barrel Restaurant and Panera Bread. Skilled in cash handling and exceptional customer service, I excel in guest engagement and collaboration, significantly boosting productivity and customer satisfaction without compromising service quality. Dependable employee successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Cracker Barrel Restaurant
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Panera Bread
02.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Braden River High
Bradenton, FL05.2024
Associate of Arts - General
State College of Florida
Bradenton, FL05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Communication skills
- Strong collaboration skills
Timeline
Server
Cracker Barrel Restaurant
03.2024 - Current
Cashier
Panera Bread
02.2023 - 03.2024
High School Diploma -
Braden River High
Associate of Arts - General
State College of Florida
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