Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed as a Kitchen Manager at Dairy Queen Grill & Chill. Proven ability to foster teamwork, ensure safety compliance, and enhance operational efficiency while maintaining a clean environment. Committed to delivering outstanding guest experiences through effective communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Porter
Audi Lakeland
Lakeland, FL
10.2024 - Current
Communicated with coworkers and managers about completed duties.
Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
Cleaned and organized building areas as required.
Greeted guests with warmth and professionalism for friendly, helpful service.
Completed sweeping, mopping, and window-cleaning.
Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
Increased workplace safety by immediately reporting potential hazards.
Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
Kitchen Manager
Dairy Queen Grill & Chill
Tampa, FL
05.2020 - 03.2023
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.