Kaleb Zuniga
Memphis,TX
Summary
Reliable and committed to maintaining security and order with strong interpersonal skills and excellent judgment. Knowledgeable about safety procedures and crisis intervention, excelling in maintaining discipline and safety in challenging environments. Dedicated to creating safe and well-regulated facility, ensuring well-being of all individuals. Developed exceptional crisis management and conflict resolution skills in high-security environment. Proficient in maintaining order and ensuring safety through effective communication and attention to detail. Seeking to transition into new field leveraging these transferable skills to contribute to dynamic team. Offering strong communication and conflict resolution skills, eager to learn and develop in structured environment. Brings solid understanding of rules and regulations and applies critical thinking and problem-solving abilities. Ready to use and develop teamwork and observational skills in desired opportunities
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Correctional Officer
TDCJ
Childress, TX
09.2025 - Current
- Monitored inmate activities to ensure compliance with regulations and safety protocols.
- Conducted regular inspections of facilities to maintain security and safety standards.
- Responded promptly to incidents, de-escalating conflicts among inmates effectively.
- Assisted in the transportation of inmates while ensuring their safety and security.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Sales Associate
Dollar General
Memphis, TX
05.2025 - 07.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions.
- Collaborated with team members to maintain organized merchandise displays.
- Executed inventory management tasks, ensuring stock levels met customer demand.
- Provided product knowledge to customers, increasing confidence in purchasing decisions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
McDonald’s Associate
McDonald’s
Childress, TX
11.2023 - 08.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Associate
Memphis Housing Authority
Memphis, TX
06.2023 - 08.2023
- Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
- Contributed to team meetings by providing insights and updates on project progress.
- Supported data analysis efforts using Excel for reporting and decision-making processes.
- Maintained accurate documentation of project developments and stakeholder communications.
Education
Memphis High School
Memphis, TX 08.2021 - 05.2025
Skills
- Customer service
- Time management
- Customer interaction
- Flexible schedule
Timeline
Correctional Officer
TDCJ
09.2025 - Current
Sales Associate
Dollar General
05.2025 - 07.2025
McDonald’s Associate
McDonald’s
11.2023 - 08.2024
Associate
Memphis Housing Authority
06.2023 - 08.2023
Memphis High School
08.2021 - 05.2025