Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively in fast paced environments and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Optometric Technician
Dr. Macey Mcaleer
Tampa, Florida
04.2024 - Current
Checked patient records for accuracy and updated them when necessary.
Instructed patients on how to properly use contact lenses or eyeglasses.
Verified prescriptions written by doctors prior to filling orders.
Filed paperwork in accordance with HIPAA regulations and office protocols.
Performed administrative duties, such as scheduling appointments and filing paperwork. Ordered supplies and maintained a clean work environment.
Answered phone calls from customers inquiring about services offered by the practice.
Greeted customers upon arrival in a professional manner while providing excellent customer service.
Barista
Joffrey's Coffee and Tea Co
Tampa, Florida
01.2023 - Current
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Implemented promotional activities, including in-store events, to increase customer engagement and sales.
Utilized POS system to receive and process customer payments.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Server
AJ Gator's sports Bar and Grill
Virginia Beach, VA
06.2020 - 11.2021
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Responded efficiently to guest inquiries and complaints in a professional manner.
Lead Barista
Starbucks
Virginia Beach, VA
12.2019 - 06.2021
Supervised and trained baristas to ensure adherence to company policies and procedures.
Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Education
High School Diploma -
Princess Anne High School
Virginia Beach, VA
01-2021
Skills
Administrative
Reliability
Adaptability
Multitasking
Attention to Detail
Microsoft Office
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Timeline
Optometric Technician
Dr. Macey Mcaleer
04.2024 - Current
Barista
Joffrey's Coffee and Tea Co
01.2023 - Current
Server
AJ Gator's sports Bar and Grill
06.2020 - 11.2021
Lead Barista
Starbucks
12.2019 - 06.2021
High School Diploma -
Princess Anne High School
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