Kaleb Warren
Houston,TX
Summary
I am a enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Sales Representative
USA Auto Brokers
01.2022 - 08.2023
- Increased sales by offering advice on vehicles and promoting additional products.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Store Manager
Milestone LLC
07.2020 - 12.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Detailer
Fallcreek Carwash
08.2019 - 04.2020
- Vacuumed interiors of vehicles to remove dirt and debris.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Washed cars and trucks daily for auto dealership.
Education
High School Diploma -
Summercreek Highschool
Humble, TX05.2019
Skills
- Records Management
- Proposal Development
- Process Improvement
- Account Development
- Lead Prospecting
- Customer Needs Assessment
- Customer Retention
- Sales Closing
Timeline
Sales Representative
USA Auto Brokers
01.2022 - 08.2023
Store Manager
Milestone LLC
07.2020 - 12.2022
Detailer
Fallcreek Carwash
08.2019 - 04.2020
High School Diploma -
Summercreek Highschool
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