Kalee Cienfuegos
Arlington
Summary
Dependable individual with skills in customer relations and team collaboration. Engages effectively with customers and assists in store operations, maintaining organization and accuracy. Ready to leverage strong communication and multitasking abilities in a part-time business role.
Overview
1
1
year of professional experience
Work History
2nd Assistant Manager
Zumiez
Grand Prairie, TX
05.2025 - Current
- Assisted in managing daily store operations and ensuring exceptional customer service.
- Supported inventory management processes through accurate stock tracking and replenishment.
- Trained new team members on company policies, procedures, and product knowledge.
- Collaborated with the management team to execute promotional events and visual merchandising strategies.
- Handled cash register operations, maintaining accuracy in transactions and balancing drawers.
- Maintained store cleanliness and organization, contributing to a welcoming shopping environment.
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Contributed to the growth of store revenue by implementing promotional strategies and upselling techniques.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Participated in team meetings to share insights on sales trends and improve operational efficiency.
Education
Associate of Applied Science - Business Administration And Management
Tarrant County College
Arlington, TX05.2027
High School Diploma -
International Leadership of Texas
Grand Prairie, TX05.2025
Skills
- Customer service focus
- Delegation
- Marketing
- Employee engagement
- Time management
- Multitasking and organization
- Team collaboration
- Team leadership
- Adaptability and flexibility
- Money handling
- Customer relations
- Coaching and mentoring
- Operations management
- Product and service sales
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
Timeline
2nd Assistant Manager
Zumiez
05.2025 - Current
Associate of Applied Science - Business Administration And Management
Tarrant County College
High School Diploma -
International Leadership of Texas