Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
5
5
years of professional experience
Work History
Food Server
Eagles lodge country club
New Market, Virginia
03.2024 - 05.2025
Resolved customer complaints in a professional manner while adhering to company policies and procedures.
Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
Promoted additional menu items or specialty drinks through suggestive selling techniques.
Greeted guests in a friendly and welcoming manner.
Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
Communicated effectively with kitchen staff regarding order details, special requests, allergies.
Brought food and beverages to the table in a timely manner.
Shift Leader
SUBWAY®Restaurants
Strasburg, Virginia
03.2021 - 06.2022
Monitored employee performance to ensure compliance with company policies and procedures.
Maintained an organized work environment by delegating tasks to staff as needed.
Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Shift Leader
Burger King
Strasburg, Virginia
07.2020 - 03.2021
Trained new employees on company policies, procedures, and job responsibilities.
Assisted in resolving escalated customer service issues in a timely manner.
Maintained cleanliness and organization of work area.
Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.