Kaleeb Blake
Silver Spring,MD
Summary
Customer-focused professional with 9 years of experience in customer service, focused on providing great service and building strong relationships with customers. Able to communicate clearly, handle issues quickly, and stay productive in fast-paced environments. Brings strong skills in problem-solving, teamwork, and time management, with a goal of using my experience to help support a company’s success and improve the overall customer experience.
Overview
9
9
years of professional experience
Work History
Sales Associate
Home Depot
Aspen Hill, MD
02.2026 - Current
- Assisted customers in product selection and provided information on features and benefits.
- Maintained store organization by restocking shelves and ensuring product displays were visually appealing.
- Collaborated with team members to create an engaging shopping experience through effective merchandising strategies.
Retail Sales Associate
Dicks Sporing Goods
Rockville, MD
04.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and restocking efforts.
- Operated point-of-sale systems efficiently, ensuring smooth transaction processes.
- Collaborated with team members to create visually appealing merchandise displays.
- Trained new associates on store policies, procedures, and customer engagement techniques.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Lumber Recovery
Home Depot
Frederick, MD
01.2024 - 06.2024
- Assisted in training new employees on proper handling and recovery techniques for lumber products.
- Analyzed operational workflows, identifying areas for improvement in recovery processes and resource allocation.
- Led initiatives to enhance recycling efforts, contributing to sustainable practices within the organization.
Front End Associate
Weis Markets
Frederick, MD
08.2023 - 03.2024
- Assisted customers with product inquiries and selections, enhancing overall shopping experience.
- Maintained cleanliness and organization of sales floor, ensuring optimal product presentation.
- Operated point-of-sale system efficiently, processing transactions with accuracy.
- Collaborated with team members to restock shelves and maintain inventory levels effectively.
- Participated in training new associates on store policies and procedures, promoting teamwork.
Deli Clerk
Safeway
Kensington, MD
02.2022 - 08.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of deli displays, ensuring compliance with health standards.
- Operated slicing and preparation equipment safely while preparing deli products for sale.
- Collaborated with team members to manage inventory levels and reduce waste effectively.
- Developed knowledge of product offerings to provide informed recommendations to customers.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Customer Service Associate
Royal Farms
Frederick, MD
12.2020 - 01.2022
- Provided high-quality customer service by addressing inquiries and resolving issues efficiently.
- Assisted in maintaining cleanliness and organization of store environment to enhance customer experience.
- Collaborated with team members to ensure smooth operations during peak hours, optimizing workflow.
- Processed transactions accurately using point-of-sale systems, ensuring a seamless checkout experience for customers.
- Participated in training new associates on company policies and procedures, supporting team development efforts.
Front of House Team Member
Chick-fil-A
Bethesda, MD
11.2016 - 12.2020
- Provided exceptional customer service in fast-paced environment.
- Operated cash register efficiently, ensuring accurate transactions.
- Maintained cleanliness and organization of dining area and food preparation stations.
- Assisted team members during peak hours to enhance operational efficiency.
Education
Data Analytics - Data Analytics
University of Maryland Global Campus
Hyattsville, MDHigh School Diploma -
John F. Kennedy High School
Silver Spring, MD06.2019
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Problem-solving
Cash handling
Cash register operation
Leadership Skills
Timeline
Sales Associate
Home Depot
02.2026 - Current
Retail Sales Associate
Dicks Sporing Goods
04.2025 - Current
Lumber Recovery
Home Depot
01.2024 - 06.2024
Front End Associate
Weis Markets
08.2023 - 03.2024
Deli Clerk
Safeway
02.2022 - 08.2023
Customer Service Associate
Royal Farms
12.2020 - 01.2022
Front of House Team Member
Chick-fil-A
11.2016 - 12.2020
Data Analytics - Data Analytics
University of Maryland Global Campus
High School Diploma -
John F. Kennedy High School