Kaleigh Mills

• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Greeted customers and provided outstanding customer service.
• Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
• Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
• Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
• Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
• Assisted with bussing tables and cleaning up spills.
• Arranged tables and chairs for special occasions and events.
• Delivered room service to hotel guests

• Worked with children of varying age, interest, skill, and developmental levels.
• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
• Led groups of children safely through variety of camp activities.
• Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
• Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
• Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
• Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
• Assisted with maintenance and upkeep of campgrounds to promote clean environment.
• Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
• Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
• Assisted in preparing meals and snacks to provide nutritional needs to campers.
• Cultivated culture of respect and understanding through diversity and inclusion training sessions.

I worked at the Hilltop location in Jonesboro, AR and trained there, then transferred to the Conway location when I came to school.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.