Kaleigh Stewart
Austin,TX
Summary
Hardworking, professional, and energetic Hostess with exceptional experience enhancing customer experiences in a food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Chuy's Tex-Mex Restaurant
08.2022 - 05.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Implemented a table rotation system for optimal server workload distribution, resulting in improved service quality.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties.
Education
High School Diploma -
Austin High School
Austin, TX12.2023
Skills
- Seating Arrangements
- Professional Appearance
- Exceptional Communication
- Customer Service Excellence
- Organizational Skills
- Positive Attitude
- Problem Solving Abilities
- Effective Multitasking
- Wait List Management
- Front- and Back-of-House Coordination
Certification
StateFoodSafety Certificate - Food Handler Essentials Course, Verification # 105d66-j1e4kjh
Timeline
Host
Chuy's Tex-Mex Restaurant
08.2022 - 05.2023
High School Diploma -
Austin High School
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