Summary
Overview
Work History
Education
Skills
Phone
Timeline
Generic

Kalen Doan

Clearwater,Florida

Summary

Accomplished and certified Pharmacy Technician with 15 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Driven Pharmacy Technician with 15 years of experience and success in working within fast-pace pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Pharmacy Technician

Walgreens Boots Alliance
08.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Assistant Manager (Shift Lead)

Walgreens
07.2016 - 08.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Public Health Intern

Florida Department of Health in Pinellas County
08.2017 - 01.2018
  • Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
  • Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
  • Worked closely with fellow staff members in surveillance and disease reporting.

Certified Pharmacy Technician

Walgreens
08.2007 - 08.2012
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Assistant Manager

Hampton Assisted Living Facility
09.2006 - 07.2007

Education

Master of Public Health: Behavioral Health -

University of West Florida
Pensacola, FL
05.2018

Bachelor of Arts: Psychology -

University of South Florida
Tampa, FL
05.2015

Skills

  • Excel at organizing and multi-tasking in a fast-paced environment – compiling information for reports/correspondences and completing projects efficiently
  • Work well independently and within a team environment – interface with all levels of associates, including high-level professionals, clients, and staff
  • Exercise exceptional judgment, discretion, and practical decision-making skills
  • Work well independently or in a team environment – accustomed to change

Phone

(727) 458-4919

Timeline

Pharmacy Technician

Walgreens Boots Alliance
08.2023 - Current

Public Health Intern

Florida Department of Health in Pinellas County
08.2017 - 01.2018

Assistant Manager (Shift Lead)

Walgreens
07.2016 - 08.2021

Certified Pharmacy Technician

Walgreens
08.2007 - 08.2012

Assistant Manager

Hampton Assisted Living Facility
09.2006 - 07.2007

Master of Public Health: Behavioral Health -

University of West Florida

Bachelor of Arts: Psychology -

University of South Florida
Kalen Doan