Kaley Greenwood
Greenville,SC
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Server
Papa Docs Shore Club
02.2023 - 08.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
Communications Specialist
Pet Paradise Resort
08.2022 - 03.2023
- Answered client queries and complaints to provide strong customer service.
- Took photographs and videos for promotional materials and social media pages.
- Developed ideas and leads for new stories according to industry trends.
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Built and maintained positive relationships with consumers.
Bartender
Oh My Soul
08.2022 - 02.2023
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Won multiple liquor upselling competitions among coworkers.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Bartender
Waukesha Evolution
08.2021 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Engaged with customers to build rapport and loyalty.
Education
No Degree - Emergency Medical Technician
York Technical College
Rock Hill, SC01.2024
Bachelor of Science - Business Administration
Carroll University
Waukesha, WI05.2022
Skills
- Suggestive Selling
- Complex Problem-Solving
- Relationship Building
- Product Promotion
- Detail Oriented
- Social Media Management
- Media Communications
Timeline
Server
Papa Docs Shore Club
02.2023 - 08.2023
Communications Specialist
Pet Paradise Resort
08.2022 - 03.2023
Bartender
Oh My Soul
08.2022 - 02.2023
Bartender
Waukesha Evolution
08.2021 - 07.2022
No Degree - Emergency Medical Technician
York Technical College
Bachelor of Science - Business Administration
Carroll University
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