Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and resident satisfaction. Detailed knowledge of the Columbia , Blythewood rental market. Looking to grow in the multi-family industry and expand my knowledge and capabilities as a leasing consultant.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Southwood Realty
12.2022 - Current
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Worked closely with maintenance staff to expedite repairs or improvements when necessary, maintaining quality living spaces for tenants and placed work orders
Greeted clients, took future tenants on a tour of apartments, and prepared leases for future move ins.
Responded to requests through emails or incoming calls and scheduled appointments for property showings.
Leasing Consultant
Waters Edge At Harbison-Lloyd Jones LLC.
07.2021 - 08.2022
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Worked closely with maintenance staff to expedite repairs or improvements when necessary, maintaining quality living spaces for tenants and placed work orders
Greeted clients, took future tenants on a tour of apartments, and prepared leases for future move ins.
Responded to requests through emails or incoming calls and scheduled appointments for property showings.
Leasing Consultant
BG Staffing - BG Multifamily
07.2020 - 07.2021
Worked as a floating leasing consultant on various multifamily communities
Toured on various leases with an average of 60%
collected rent payments and filed lease records , other resident related documents.
Answered incoming calls to assist prospective residents or current residents of their needs with the utmost customer service
Worked with management maintenance to resolve complainants and property related issues in a timely manner.
Education
High School Diploma -
Dutch Fork High School
Irmo, SC
06.2017
Skills
Proficient in all Microsoft Office applications (Word, Excel, Powerpoint)
Proficient in all Google Business Suite applications (Drive, Google Docs, etc)
Knowledgeable in Knock CRM lead management software
Well-versed in Yardi Voyager property management software
Proficient in preparing/generating NAA Bluemoon leases
Consistent with Grace Hill training
Excellent verbal communication skills, adept at handling resident complaints and building a rapport with prospects/residents
Accomplishments
Nominated "Leasing Consultant of the Year" 2021 (Lloyd Jones LLC)
Affiliations
Apartment Association of Greater Columbia Member
Apartment Association of Greater Columbia Committee MemberSpecialty Housing