Kaley Madsgard
Mooresville,NC
Summary
Highly organized professional with a proven track record in managing office operations and coordinating onboarding processes. Expertise in client communication and documentation coordination, contributing to improved workflow and staff efficiency.
Overview
3
3
years of professional experience
Work History
Office Manager
Foundations Integrative Wellness
Mooresville, North Carolina
10.2025 - Current
- Managed daily office operations and maintained organized workspaces.
- Coordinated appointments and scheduled client consultations to optimize workflow.
- Handled correspondence, ensuring timely communication with clients.
- Led Medicaid credentialing for the practice, completing the process independently.
- Updated therapists’ licensure status with insurance companies, transitioning providers from associate to full licensure.
- Coordinated onboarding of new providers with Medicaid and commercial insurance networks.
- Implemented filing systems that streamlined access to documents and records.
- Supported staff with administrative tasks to enhance overall productivity.
Intern
Foundations Integrative Wellness
Mooresville, North Carolina
08.2025 - 10.2025
- Facilitated client intake processes and ensured accuracy of patient records.
- Researched therapy modalities and presented findings to employers, aiding in informed decision-making.
- Developed and wrote blog content on therapy modalities.
- Provided front desk support, assisting clients with scheduling and addressing general inquiries.
- Engaged in administrative tasks, including scheduling appointments and managing files.
Instacart Shopper
Instacart
Mooresville, North Carolina
03.2023 - 10.2025
- Selected and gathered customer orders to ensure accuracy and meet preferences.
- Navigated local grocery stores efficiently to fulfill diverse shopping lists.
- Clarified customer preferences and recommended substitutions to enhance satisfaction.
- Managed time effectively to ensure timely completion of all orders.
- Handled payment transactions accurately at checkout points.
- Provided friendly interactions and support to deliver exceptional customer service.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC08-2025
Skills
- Administrative support
- Project management
- Patient record management
- Data entry
- Documentation coordination
- Data analysis
- Time management
- Highly organized
- Client communication
Timeline
Office Manager
Foundations Integrative Wellness
10.2025 - Current
Intern
Foundations Integrative Wellness
08.2025 - 10.2025
Instacart Shopper
Instacart
03.2023 - 10.2025
Bachelor of Science - Psychology
University of North Carolina At Charlotte