Kaley Wachowiak
Muskego,WI
Summary
Aspiring Clinical Mental Health Counselor with a strong passion for supporting individuals coping with mental health challenges. Eager to advance my knowledge and develop essential counseling skills to provide compassionate, evidence-based care. Driven to become a Licensed Professional Counselor, with a strong foundation in interpersonal communication, active listening and mental health advocacy.
Overview
13
13
years of professional experience
Work History
Senior Scheduling Specialist
Rayus Radiology
06.2021 - Current
- Acted as first point of contact and set appointments for prospective clients.
- Assisted in employee onboarding by developing comprehensive training schedules tailored to individual learning needs.
- Streamlined communication between departments by serving as a liaison for scheduling-related inquiries and concerns.
- Assisted in monitoring radiology safety protocols and procedures.
Retail Sales Key Holder
Linda's Hallmark
02.2012 - 05.2021
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Conducted regular store audits to ensure compliance with company standards and guidelines.
- Balanced multiple competing priorities during busy periods resulting in efficient time-management skills enabling quick resolutions of any arising issues.
- Managed store personnel by delegating tasks and supervising daily operations.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Education
Bachelor of Arts - Psychology
UW-Milwaukee
Milwaukee, WI12-2021
Associate of Arts - Psychology And Meeting And Event Management
Milwaukee Area Technical College
Milwaukee, WI09-2016
Bachelor of Arts - Psychology
UW-Waukesha
Waukesha, WI09-2014
Skills
- Critical Thinking and Problem Solving
- Goal Oriented
- Empathetic
- Active Listening
- Emotional Intelligence
- Teamwork and Collaboration
- Time Management
- Self-Awareness
Accomplishments
- UW-Milwaukee Pell Grant Recipient 2020-2021
- Milwaukee Area Technical College Dean's List March 2016
Timeline
Senior Scheduling Specialist
Rayus Radiology
06.2021 - Current
Retail Sales Key Holder
Linda's Hallmark
02.2012 - 05.2021
Bachelor of Arts - Psychology
UW-Milwaukee
Associate of Arts - Psychology And Meeting And Event Management
Milwaukee Area Technical College
Bachelor of Arts - Psychology
UW-Waukesha
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