Summary
Overview
Work History
Education
Skills
Timeline
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Kaley Williamson

Oakdale,LA

Summary

Proven track record in enhancing client satisfaction and expanding customer bases, as demonstrated at Verizon Wireless. Skilled in organization and verbal communication, I excel in fostering positive relationships and driving sales growth through strategic planning and effective time management. Achieved consistent quota surpassals, underscoring my commitment to excellence and continuous improvement.

Overview

5
5
years of professional experience

Work History

Receptionist

Maple Farm Nursing Center
11.2019 - 03.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Appointment Coordinator

New Holland Auto Group
10.2017 - 11.2018
  • Directed telephone calls to appropriate parties.
  • Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
  • Regularly reviewed current processes for potential improvements, sharing insights with management for continuous optimization of the work environment.
  • Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
  • Provided exceptional customer service, fostering positive relationships with both new and existing clients.

Sales Representative

Verizon Wireless
02.2017 - 08.2017
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Education

Elizabeth High School
Elizabeth, LA

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Office administration

Timeline

Receptionist

Maple Farm Nursing Center
11.2019 - 03.2022

Appointment Coordinator

New Holland Auto Group
10.2017 - 11.2018

Sales Representative

Verizon Wireless
02.2017 - 08.2017

Elizabeth High School

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Kaley Williamson