Dynamic co-owner with a strong focus on customer service and client relations. Proven ability to enhance customer satisfaction through effective problem-solving and multi-tasking.
Work History
Restaurant Co-Owner
8 Years 7 Months
Coble Taxidermy Emporium | 01.2018 - Current
Oversaw nationwide travel and operations in an expo/trade-show environment in the United States
Coordinated logistics, scheduling and inventory management
Assisted customers with purchases, questions and product education in fast-paced environments
Managed cash handling, credit card transactions and detailed sales records
Built long-term customer relationships through excellent service and communication
Owner
11 Years 7 Months
Coble Highland Ranch & Getaways | 01.2015 - Current
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Developed and implemented marketing strategies to increase brand visibility and customer engagement.
Developed and implemented operational strategies to enhance customer service and satisfaction.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Trained and mentored staff to improve performance and productivity across all departments.
Trained and motivated employees to perform daily business functions.
Education
Associate of Applied Science - Office Administration
Oklahoma State University | Okmulgee, OK | 05-2010
Honor Roll 2010
Skills
Customer service
Client relations
Customer communication
Scheduling coordination
Sales record management
Organization and time management
Multitasking
Problem solving
Team collaboration
Computer and software skills
Adaptability to change
Confidentiality compliance
Timeline
Restaurant Co-Owner
Coble Taxidermy Emporium
01.2018 - CurrentRead More
Owner
Coble Highland Ranch & Getaways
01.2015 - CurrentRead More
Oklahoma State University
Associate of Applied Science from Office Administration