Dynamic district manager with a proven track record at The Starbucks Coffee Company, excelling in operational excellence and talent development. Spearheaded the opening of nine new stores, driving significant revenue growth. Adept at strategic planning and fostering team collaboration, I thrive in complex environments, delivering impactful results through innovative problem-solving.
Developed, led, inspired, and coached a portfolio of 10-12 store managers across diverse store portfolios to drive exceptional results, and ensure operational excellence.
Fostered a first-team mentality among peers, encouraging thought-challenging, providing constructive feedback, and facilitating swift action.
Successfully supported the growth of new markets by opening nine new store locations, contributing to overall business expansion and revenue growth.
Developed and executed district-level strategies to achieve financial, operational, and portfolio goals, including sales targets, profit margins, and store performance metrics.
Cultivates empathy for retail partners at all levels, fostering genuine connections, and influencing positive outcomes through authentic relationships.
Driven by a passion for collaboration and co-creation, adept at leveraging relationships to facilitate teamwork and innovation across cross-functional lines.
Possesses a deep level of understanding of store operations, leveraging insights to inform strategic decision-making, and optimize operational efficiency.
Able to thrive in ambiguous environments, demonstrating adaptability and resilience in navigating complex challenges, and driving clarity amidst uncertainty.
Co-Chapter Engagement Lead Disability Advocacy National Network
Co-chair Disability Advocacy Network FY22, FY23 & FY24- co-created the Grief Basket program for region 6.
District manager trainer FY22 – current
Co-Created Area 119 Shift Supervisor ADP
FY23 Community Champion Award- showcasing the ability to influence positive outcomes and drive results.
Bravo Award FY19 for my role in transforming the leaders and future of Starbucks.
Market Lead for Pride Network FY18-FY23- Collaborated effectively with peers and stakeholders to organize and participate in events supporting inclusion and diversity, such as Pride Parade & Transgender day of Visibility.