Kali Lukas
Wilmington,NC
Summary
Dynamic and results-oriented professional with extensive experience in customer service and cash handling, notably at Wildlife Grill. Excelled in creating memorable dining experiences and efficiently managing financial transactions. Demonstrated exceptional multitasking abilities and a strong work ethic, alongside profound guest engagement skills. Proven track record of training employees and enforcing company policies to enhance operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Wildlife Grill
09.2021 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Shift Leader, Front of House Team Member
Chick Fill A
12.2022 - 10.2024
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Completed cash and credit card transactions accurately using POS software.
Barista/ Store Clerk
Seaside Mermaid
06.2022 - 11.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cashier
Lowes Foods
10.2020 - 09.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Business Finance
University of North Carolina At Wilmington
Wilmington, NC05-2026
High School Diploma -
South Brunswick High School
Southport, NC06-2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Safe Food Handling
- Food Running
- Guest Engagement
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Shift Leader, Front of House Team Member
Chick Fill A
12.2022 - 10.2024
Barista/ Store Clerk
Seaside Mermaid
06.2022 - 11.2022
Server
Wildlife Grill
09.2021 - Current
Cashier
Lowes Foods
10.2020 - 09.2021
Bachelor of Science - Business Finance
University of North Carolina At Wilmington
High School Diploma -
South Brunswick High School
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