Kali McCulloch
Wichita,KS
Summary
Results-driven Restaurant Operations Leader with multi-unit experience in budget management and P&L oversight. Enhances efficiency in high-volume dining through process optimization and cost control. Develops teams to achieve service standards and consistent operational outcomes. Committed to maximizing resource utilization to support scalable operations and boost profitability.
Overview
16
16
years of professional experience
Work History
Senior General Manager
Carlos O'Kelly's
Wichita , KS
06.2025 - Current
- Directed daily restaurant operations for Carlos O'Kelly's dining room, bar, and kitchen.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored food safety, sanitation, and health compliance throughout Carlos O'Kelly's locations.
Director of Operations
Carlos O'Kelly's
06.2023 - 06.2025
- Directed operations across seven Carlos O'Kelly's locations, ensuring adherence to service standards.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Implemented process improvements for kitchen flow, dining room service, and team efficiency.
- Reviewed budgets and cash handling processes, implementing expense controls to optimize financial performance.
- Designed and implemented training programs to improve team skills and service delivery.
District General Manager
Carlos O'Kelly's
Iowa City/ Cedar Rapids/ Marion, IA
06.2021 - 06.2023
- Directed multi-unit restaurant operations across Carlos O'Kelly's district locations.
- Reviewed sales, payroll, and budget reports for district performance.
- Implemented company policies and operational procedures for consistent restaurant execution.
- Provided leadership, guidance and training to store managers and staff.
General Manager
Carlos O'Kelly's
Iowa City/ Cedar Rapids, Iowa
01.2018 - 06.2021
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure efficient operations.
- Guided and developed subordinate managers to cultivate cooperation throughout the organization, improving overall team dynamics.
- Developed team building activities that fostered collaboration among departments, enhancing workplace culture and employee engagement.
Kitchen Manager
Carlos O'Kelly's
Manhattan , KS
01.2017 - 12.2017
- Ordered ingredients and supplies to support Carlos O'Kelly's menu production needs.
- Reconciled inventory and reduced waste through careful product rotation and storage.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Trained cooks on Carlos O'Kelly's recipes, portions, and sanitation standards.
Hospitality Manager
Carlos O'Kelly's
Manhattan, Kansas
02.2014 - 01.2017
- Trained team members in hospitality procedures, safety rules, and guest care to enhance service quality.
- Monitored food safety, cleanliness, and sanitation across Carlos O'Kelly's dining areas.
- Coordinated inventory orders, stock rotation, and supply checks for restaurant operations.
- Monitored sales performance against budget objectives and implemented corrective actions to align results.
Shift Leader
Carlos O'Kelly's
Hays, Kansas
02.2013 - 09.2014
- Oversaw daily operations, ensuring workflow efficiency and compliance with company policies.
- Coached team members on service standards to enhance customer engagement and streamline service delivery.
- Resolved customer complaints promptly, contributing to sustained high satisfaction levels.
Server/Bartender
Carlos O'Kelly's
Wichita , KS
07.2012 - 02.2014
- Greeted customers and provided tailored recommendations to boost sales of daily specials.
- Anticipated guest needs and provided personalized service, improving overall dining experience.
- Collaborated with colleagues to streamline tasks and maintain a cooperative work environment.
Volleyball/Youth Soccer Referee
City of Pratt
Pratt , KS
09.2011 - 05.2012
- Officiated youth soccer and volleyball matches for City of Pratt recreation leagues, ensuring a positive experience for players and families.
- Enforced game rules and upheld fair play standards, fostering a competitive yet respectful environment.
- Monitored player safety and promptly halted play for injuries, prioritizing athlete well-being.
USSSA Umpire
Two Rivers Youth Club
Wichita , KS
05.2010 - 08.2011
- Officiated youth softball games for Two Rivers Youth Club, ensuring a positive experience for players and families.
- Enforced league rules and fair play standards, fostering a competitive yet respectful environment.
- Monitored game flow and maintained control of field behavior, promoting sportsmanship and discipline on the field.
Education
Bachelor of Science - Organizational Leadership
Fort Hays State University
Hays, KS05-2016
Associate of Science - Biology
Pratt Community College
Pratt, KS05-2012
Skills
- Restaurant management
- Multi-unit operations
- Team management
- Budget oversight
- Profit and loss analysis
- Financial forecasting
- Inventory management
- Food safety compliance
- Training and development
Timeline
Senior General Manager
Carlos O'Kelly's
06.2025 - Current
Director of Operations
Carlos O'Kelly's
06.2023 - 06.2025
District General Manager
Carlos O'Kelly's
06.2021 - 06.2023
General Manager
Carlos O'Kelly's
01.2018 - 06.2021
Kitchen Manager
Carlos O'Kelly's
01.2017 - 12.2017
Hospitality Manager
Carlos O'Kelly's
02.2014 - 01.2017
Shift Leader
Carlos O'Kelly's
02.2013 - 09.2014
Server/Bartender
Carlos O'Kelly's
07.2012 - 02.2014
Volleyball/Youth Soccer Referee
City of Pratt
09.2011 - 05.2012
USSSA Umpire
Two Rivers Youth Club
05.2010 - 08.2011
Bachelor of Science - Organizational Leadership
Fort Hays State University
Associate of Science - Biology
Pratt Community College