Kali Nicholson
Elba,AL
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Sessions Cleaners
Enterprise, AL
05.2022 - 08.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Education
Transfer - Accounting
Lurleen B Wallace Community College
Andalusia, AL05-2024
High School Diploma -
Elba High School
Elba, AL05-2022
Accounting -
Troy University
Troy, ALSkills
- Payment Collection
- Guest Services
- Customer Complaint Resolution
- Cash Handling
- Customer Service
- Cash Management
- Customer Satisfaction
- Positive and professional
- Customer Relationship Management (CRM)
- Telephone management
- Product Knowledge
Accomplishments
- Graduated top three in my grade
- 3.6 GPA currently
- Senior Beta Club
- Yearbook Club
- Interact Club
- Elba Youth Leadership Club
- Future Business Leaders of America Club
- Class Secretary
- Varsity Cheer
- Varsity Volleyball
Certification
- Microsoft Specialist
- Powerpoint Specialist
References
References available upon request.
Timeline
Customer Service Cashier
Sessions Cleaners
05.2022 - 08.2024
Transfer - Accounting
Lurleen B Wallace Community College
High School Diploma -
Elba High School
Accounting -
Troy University
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