Kali Shechtman
Tampa,FL
Summary
Very driven individual with 4 years of unparalleled customer service. Having a proven track record of being a fast learner and exceeding expectations. I have strong work ethic and always aims to please. I take pride in my Tampa community and strive to make where i work a place people want to be.
Overview
4
4
years of professional experience
Work History
Marketing Coordinator
Love Thy Neighbor Marketing
Tampa, FL
01.2021 - 07.2023
- Assisting in creating online communities in FB groups for motivational speakers and coaches.
- Followed up with potential clients by email, text and phone.
- Initiated programs to increase awareness and ensure clients renewals including facilitating Virtual Dinner Parties.
VIP Lead Bottle Service Wattress
Ivy Rose
Tampa, FL
04.2021 - 12.2022
- #1 in booking VIP sales, gave customers a great experience which in turn helped me build a lot of regulars. I took initiate to go above and beyond and because of that i got promoted to VIP manager.
- Provided leadership, training and mentoring to newly hired employees.
- Participated in weekly manager meetings where many of my ideas led to success in marketing, staffing and increasing efficiency.
Server
El Toro Loco
Tampa, FL
01.2020 - 04.2021
- Maintained a great first impression and overall pleasant attitude to guests.
- Satisfied customers with any need possible making sure they enjoyed their food, drinks and experience.
- I educated guests on daily specials, entrees, drinks and answered any questions they may have.
- Worked well under pressure with having multiple tables at a time.
- Operated POS terminals (Aloha, Harbortouch, Toast) to input orders, split bills and calculate totals.
Host/VIP Bottle Service Waitress
Lucky Dill/NYKL
Tampa, FL
02.2019 - 03.2020
- Started off as a host - Greeted customers with a nice smile and gave them a great first impression.
- Got moved to be a Bottle service waitress at their next door Restaurant for exceeding with my great attitude and aiming to please
- Was a new club atmosphere for me but i knew how to overcome change and figured out how to deal with pressure and maintain professionalism.
- Well known for always giving my guests a great experience.
Education
High School Diploma -
05.2019
Skills
- Customer Service
- Creativity
- Teamwork
- Decision-making
- Problem solver
- Strong devoted work ethic
- Profit generation
- Relationship building
- Multitasking
- Personable
- Goal Oriented
Affiliations
- Graduated with a 5.7 weighted GPA
- Played varsity sports: Soccer, Track and Lacrosse
Timeline
VIP Lead Bottle Service Wattress - Ivy Rose
04.2021 - 12.2022
Marketing Coordinator - Love Thy Neighbor Marketing
01.2021 - 07.2023
Server - El Toro Loco
01.2020 - 04.2021
Host/VIP Bottle Service Waitress - Lucky Dill/NYKL
02.2019 - 03.2020
Alonso High School - High School Diploma,
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