Kali Stringer
Flowery Branch,GA
Summary
Motivated and customer-focused professional with strong experience in hospitality, coffee service, and retail leadership. Recognized for exceptional communication skills, in-depth product expertise, and a passion for delivering outstanding guest experiences. Skilled in training, public speaking, and creating positive team environments that drive performance and customer loyalty.
Overview
5
5
years of professional experience
Work History
Floor Leader
Lush Cosmetics
11.2021 - Current
- Represented Lush as a featured speaker at the Black Girls Dream Conference in Atlanta, sharing insights on ethical beauty, sustainability, and self-empowerment.
- Provide exceptional customer experiences using deep product knowledge — including full understanding of all ingredients and their benefits across the entire product line.
- Educate customers on ethical sourcing, sustainability, and product pairings to enhance their skincare routines.
- Manage shop floor operations, merchandising, and team productivity.
- Track financial targets and implement business strategies to achieve sales goals.
- Handle inventory control, shipments, and cash deposits.
- Resolve customer concerns quickly and professionally.
Lead Barista
Starbucks
07.2024 - 10.2025
- Train and supervise team members to ensure consistency and quality in all beverages.
- Coordinate with management to reduce waste, control costs, and meet operational goals.
- Manage the customer service line efficiently, minimizing wait times.
- Stay updated on company standards, promotions, and product launches.
- Perform daily opening and closing duties, including cash reconciliation.
Baker
The Cheesecake Factory
06.2021 - 05.2022
- Prepared and decorated bakery items with precision and adherence to brand standards.
- Maintained cleanliness and ensured compliance with health and safety regulations.
- Assisted with beverage preparation and end-of-day closing tasks.
Education
High School Diploma -
Homeschool
Skills
- Customer Service & Communication
- Barista & Beverage Preparation
- Public Speaking & Brand Representation
- Leadership & Team Training
- Product Knowledge & Sales Expertise
- Time Management & Organization
- Point-of-Sale (POS) Systems
- Inventory & Merchandising
- Problem Solving & Adaptability
- Cash Handling & Reconciliation
Timeline
Lead Barista
Starbucks
07.2024 - 10.2025
Floor Leader
Lush Cosmetics
11.2021 - Current
Baker
The Cheesecake Factory
06.2021 - 05.2022
High School Diploma -
Homeschool