Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
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Maria Paula Callejas

Miami,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Floor Leader

Lush Cosmetics
09.2021 - 10.2023
  • Enhanced store performance by implementing effective floor management strategies and maintaining a well-organized product display.
  • Increased customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
  • Streamlined inventory management through regular tracking, monitoring stock levels, and coordinating with the team for timely replenishment.
  • Boosted sales performance by motivating staff members, setting individual targets, and conducting regular follow-ups to ensure goal achievement.
  • Managed efficient cash register operations.

Hostess/Server/Barista/Shift Leader

Thatch Miami
09.2020 - 08.2021
  • Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked ice, condiments, and snacks.
  • Delivered food to customers at bar and tables.

Volunteer

Baptist Hospital
02.2014 - 05.2019
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Maintained clean and safe environments for patients, families, and staff by adhering to infection control protocols.
  • Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
  • Assisted with meal preparation and service for patients on restricted diets, promoting proper nutrition for healing processes.

Head Food Runner

Lime Fresh Mexican Grill
01.2015 - 03.2017
  • Assisted in maintaining a clean and organized dining area, contributing to a positive atmosphere for guests.
  • Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
  • Demonstrated strong knowledge of menu items, allowing for informative communication between kitchen staff and front-of-house team members.
  • Managed high-stress situations effectively, prioritizing tasks during peak hours while maintaining exceptional quality standards.
  • Provided attentive service and proactively assessed guest needs.

Education

Associate of Science - Nursing

Miami Dade College
Miami, FL
04.2026

Associate of Arts - Pre Nursing

Miami Dade College
Miami, FL
12.2019

High School Diploma -

Terra Environmental Research Institute
Miami, FL
06.2016

Skills

  • Customer Service
  • Adaptability
  • Inventory Management
  • Customer Assistance
  • Goal-Driven
  • Adaptable and Flexible
  • Time management
  • POS Systems

Affiliations

  • Art Illustration and History

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

CPR certification

Timeline

Floor Leader

Lush Cosmetics
09.2021 - 10.2023

Hostess/Server/Barista/Shift Leader

Thatch Miami
09.2020 - 08.2021

Head Food Runner

Lime Fresh Mexican Grill
01.2015 - 03.2017

Volunteer

Baptist Hospital
02.2014 - 05.2019

Associate of Science - Nursing

Miami Dade College

Associate of Arts - Pre Nursing

Miami Dade College

High School Diploma -

Terra Environmental Research Institute

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Maria Paula Callejas