Kali Thompson
Fort Myers,FL
Summary
Dynamic Account Executive with a proven track record at Linga ROS - PNC Bank, adept in client relationship building and CRM software expertise. Excelled in exceeding sales quotas and fostering customer relationships, achieving notable upselling success. Skilled in team collaboration and effective account management, ensuring high levels of customer satisfaction and revenue growth.
Overview
4
4
years of professional experience
Work History
Account Executive
Linga ROS - PNC Bank
02.2023 - Current
- Achieved or exceeded company-defined sales quotas.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Front of House Manager
DeRomo's Italian Market and Restaurant
10.2020 - 02.2023
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Education
Florida Gulf Coast University
Fort Myers, FLSkills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Customer service
- CRM software expertise
Timeline
Account Executive
Linga ROS - PNC Bank
02.2023 - Current
Front of House Manager
DeRomo's Italian Market and Restaurant
10.2020 - 02.2023
Florida Gulf Coast University
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