Kali Tingle
Grand Island
Summary
Healthcare management professional with comprehensive background in overseeing medical office functions. Proven expertise in improving operational efficiency and fostering collaborative work environment. Known for adaptability and reliability in dynamic settings, with solid focus on patient care and administrative excellence.
Overview
10
10
years of professional experience
Work History
Medical Office Manager
Spine and Orthopedic Specialists of Central FL
08.2025 - Current
- Oversaw daily operations of medical office, ensuring efficient patient flow and optimal scheduling.
- Managed staff recruitment, training, and performance evaluations to enhance team productivity.
- Implemented electronic health record (EHR) systems to streamline patient documentation and access.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Addressed and remedied all patient or team member issues.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Managed 15+ employees with various personalities and from different cultures for large 6-physician practice.
Medical Scribe
Spine and Orthopedic Specialists of Central FL
08.2022 - 08.2025
- Documented patient histories and physical examinations for accurate medical records.
- Assisted healthcare providers in implementing treatment plans through detailed note-taking.
- Ensured compliance with HIPAA regulations while managing sensitive patient information.
- Streamlined documentation processes to improve workflow efficiency within clinical settings.
- Conducted regular reviews of medical documentation for accuracy and completeness, enhancing overall data integrity.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Front Office Manager
Lake Centre For Rehab
12.2016 - 08.2022
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Coached employees through day-to-day work and complex problems.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Interpreted management directives to define and document administrative staff processes.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Obtained insurance authorizations when needed.
- Ordered clinic supplies weekly to maintain quality care for patients.
Kennel Tech 1
Pet Lodge And Spa
03.2016 - 07.2016
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept animals clean and free of contaminants to promote optimal health.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Education
High School Diploma -
Tavares High School
Tavares01-2015
Skills
- Office Management
- Registration Management
- Oral and Writing Communication
- Policy and Procedure Modification
- Insurance Information Collection
- Fee Collection
- Office Supplies and Inventory
- Administration and Operations
- Delegation and Work Assignment
- Microsoft Office and Excel
- Strong work ethic
- Effective multitasking
- Professional telephone etiquette
Accomplishments
In 2019 I won employee of the year beating out 200+ other employees.
Timeline
Medical Office Manager
Spine and Orthopedic Specialists of Central FL
08.2025 - Current
Medical Scribe
Spine and Orthopedic Specialists of Central FL
08.2022 - 08.2025
Front Office Manager
Lake Centre For Rehab
12.2016 - 08.2022
Kennel Tech 1
Pet Lodge And Spa
03.2016 - 07.2016
High School Diploma -
Tavares High School