Kali Trimmings
Phoenix
Summary
Customer-focused hospitality professional with experience in fast-paced, high-volume environments. Known for maintaining composure under pressure, delivering exceptional service, and prioritizing safety and compliance. Strong communicator with the ability to handle diverse passengers, resolve conflicts and adapt quickly in dynamic situations. Seeking a Flight Attendant role with American Airlines focused on safety, teamwork, and an outstanding passenger experience.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Server
Blanco Cocina + Cantina
Phoenix
01.2024 - Current
- Delivered high-quality service in a fast-paced, high-volume environment while maintaining professionalism under pressure
- Anticipated guest needs and ensured a positive, comfortable experience
- Resolved guest concerns quickly using strong communication and conflict resolution skills
- Collaborated with team members to maintain efficient operations and service flow
Server / Bartender
JOEY Restaurant
Bellevue
01.2020 - 01.2023
- Provided upscale, detail-oriented service in a high-volume, fast-paced environment
- Maintained composure and professionalism while managing multiple tables and priorities
- Delivered personalized service to a diverse clientele
- Demonstrated strong communication and teamwork to support smooth operations
Receptionist
Aesthetic Meds Spa
Tacoma
01.2018 - 01.2020
- Created a welcoming and professional first impression for clients.
- Managed scheduling, phone communication, and client inquiries
- Maintained confidentiality and paid close attention to detail.
- Addressed client concerns with empathy and professionalism.
Education
Associate Degree -
Tacoma Community College
Skills
- Exceptional Customer Service
- Conflict Resolution
- Safety Awareness
- Clear Verbal Communication
- Team Collaborating
- Multitasking
- Professional Conduct
- Situational Awareness
- People skills
- Comfortable working in safety-sensitive environments and following established procedures
Timeline
Server
Blanco Cocina + Cantina
01.2024 - Current
Server / Bartender
JOEY Restaurant
01.2020 - 01.2023
Receptionist
Aesthetic Meds Spa
01.2018 - 01.2020
Associate Degree -
Tacoma Community College