Kalia Yang
Collinsville,OK
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
03.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Crew Team Member
McDonald's
01.2020 - 07.2020
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Operated register to process payments and collect cash payment for order totals.
Junior Camp Counselor
Anchorage School District
05.2019 - 06.2019
- Established trust between myself and fellow staff members through open communication channels that allowed for better collaboration on projects or event planning efforts.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
Education
BBA - Accounting
Northeastern State University
Tahlequah, OK12.2025
Associate of Science - Business Administration
Tulsa Community College
Tulsa, OK12.2023
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
Timeline
Personal Shopper
Walmart
03.2023 - Current
Crew Team Member
McDonald's
01.2020 - 07.2020
Junior Camp Counselor
Anchorage School District
05.2019 - 06.2019
BBA - Accounting
Northeastern State University
Associate of Science - Business Administration
Tulsa Community College
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