Kaliah Howard
Auora,CO
Summary
Greetings! I am a highly motivated and professional individual with over 3 years of experience working in the service industry. A Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Eager to secure this position.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden Restaurant
01.2021 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Hungry Wolf's
10.2020 - 01.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
Beverage Cart Server
Spring Hill Golf Course
06.2020 - 09.2020
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Part-time summer role.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Provided attentive service and proactively assessed guest needs.
Education
Bachelor of Arts - Fashion Design And Merchandising
Clark Atlanta University
Atlanta, GA12.2023
Skills
- Time Management
- People person
- Organized
- Hard worker
- High work ethics and integrity
- Natural leader
Timeline
Server
Olive Garden Restaurant
01.2021 - 12.2021
Server
Hungry Wolf's
10.2020 - 01.2021
Beverage Cart Server
Spring Hill Golf Course
06.2020 - 09.2020
Bachelor of Arts - Fashion Design And Merchandising
Clark Atlanta University
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