Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaliah Williams

Jacksonville,FL

Summary

Accomplished Supervisor at UPS, adept in staff management and complex problem-solving, significantly improved team productivity and customer satisfaction. Skilled in fostering employee motivation and teamwork, my leadership ensured efficient operations and a positive work environment, reducing employee turnover and enhancing safety compliance.

Overview

3
3
years of professional experience

Work History

Supervisor

UPS
05.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

Package Handler

UPS
09.2022 - 05.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.

Cashier

Pilot Flying J Travel Center Arby's
06.2021 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Edward White High School
Jacksonville, FL
06.2023

Skills

    Training and mentoring

    Goal-Oriented

    Staff Management

    Employee Motivation

    Complex Problem-Solving

    Teamwork and Collaboration

    Multitasking Abilities

    Attention to Detail

    Decision-Making

    Active Listening

    Relationship Building

Timeline

Supervisor

UPS
05.2023 - Current

Package Handler

UPS
09.2022 - 05.2023

Cashier

Pilot Flying J Travel Center Arby's
06.2021 - 09.2022

High School Diploma -

Edward White High School

Similar Profiles

CREATE PROFILE
Kaliah Williams