Kalil M Mitchell
Derby,CT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position with a company that allows me to grow with them. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
Work History
Lead Dispatcher
Griffin Hospital
06.2022 - Current
- Promoted from transporter position to Lead Dispatcher
- Improved response times by 15 minutes by streamlining dispatch processes and implementing efficient routing strategies with the help of management.
- Reduced departmental incident reports by prioritizing Griffin's red rule, increasing our team's accuracy and attention to detail in all patient moves
- Maintained accurate records of all patient moves as per Bedstat-bedboard system
- Contributed towards positive relationship building with other departments through communication with MBH system
Transporter
Griffin Hospital
06.2022 - Current
- Ensured Patient safety and timely transportation times to and from examinations
- communicated with Environmental operations supervisor and Nursing Supervisor during the shift with any pt delays and complications
- contributed to Hospital and departmental goals being achieved in regards to response times by acting quickly, communicating effectively.
- promoted to lead aide/ Dispatcher aide within the year
- assisted in team building meetings with the Supervisor
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Dining Aide
United Methodist Homes
06.2019 - 05.2022
- Contributed to a positive dining environment by quickly addressing any patient/tenant concerns or complaints.
- Provided personalized service by remembering patient/tenant preferences, allergies, and other important details.
- Expedited food delivery to time sensitive patients
- assisted in menu creation
Dining Aid (volunteer)
Griffin Hospital
04.2019 - 08.2019
- Enhanced dining experience for patients and family members by maintaining dining area tidy and well stocked.
- Worked as volunteer aide while working with UMH
- ensured serving area was always presentable and stocked
Education
High School Diploma -
Derby High School
Derby, CT06.2020
Skills
- Customer Service
- Data entry ( PT information, transport log,)
- Record keeping ( Transport time completion, monthly patient transfers list)
- Team Development
- Managing Multiple Tasks (answering phones, communicating through email and MBH text with other departments)
- Customer Satisfaction
- Maintaining Clean Work Areas
- Interdepartmental Collaboration ( effective communication, assist nursing staff with patient needs)
- HIPPA
Timeline
Lead Dispatcher
Griffin Hospital
06.2022 - Current
Transporter
Griffin Hospital
06.2022 - Current
Dining Aide
United Methodist Homes
06.2019 - 05.2022
Dining Aid (volunteer)
Griffin Hospital
04.2019 - 08.2019
High School Diploma -
Derby High School
Similar Profiles
Susan UhelskySusan Uhelsky
Respiratory Therapist at Griffin HospitalRespiratory Therapist at Griffin Hospital
Patricia BapstPatricia Bapst
Student Nurse at Griffin HospitalStudent Nurse at Griffin Hospital
KRISTA DECIUCISKRISTA DECIUCIS
Patient Access Specialist at Griffin HospitalPatient Access Specialist at Griffin Hospital