Kalin Brown
Maryland Heights,MO
Summary
Driven Front Store Specialist with a proven track record at Target, enhancing customer satisfaction and loyalty through exceptional service and quick issue resolution. Mastered sales trends and product knowledge, boosting informed purchases. Excelled in training and teamwork, ensuring a cohesive store environment. Skilled in cash handling and critical thinking, achieving strategic store goals. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Porter
Toyota
01.2024 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
Front Store Specialist
Target
11.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Maintained up-to-date knowledge of industry trends and competitor offerings, informing strategic decision-making within the store.
- Trained new employees on store policies and procedures, contributing to a cohesive work environment.
- Resolved customer complaints professionally, fostering trust and loyalty among patrons.
- Provided expert product knowledge to customers, guiding them towards informed purchasing decisions.
Sales Associate Specialist
Footlocker
04.2022 - 11.2023
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
Education
IT Specialist - IT Specialist
Ranken Technical College
4431 Finney Ave St. Louis, MO 63113 United States01.2025
Pattonville Highschool
2497 Creve Coeur Mill Rd Maryland Heights, MO 63005.2023
Skills
Sales expertise
Store opening and closing
Sales trends
Cash Handling
Product and service sales
Point of sale operation
Product promotions
Critical Thinking
Teamwork and Collaboration
Self-Motivated
Training and Development
Timeline
Porter
Toyota
01.2024 - Current
Front Store Specialist
Target
11.2023 - Current
Sales Associate Specialist
Footlocker
04.2022 - 11.2023
IT Specialist - IT Specialist
Ranken Technical College
Pattonville Highschool
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