Summary
Overview
Work History
Skills
Timeline
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Kalin Durard

Lobelville,TN

Summary

Dedicated Pharmacy Technician with proven customer service skills at Durens Healthmart Pharmacy. Enhanced workflow efficiency through precise medication dispensing and effective team collaboration. Committed to patient confidentiality and adept in insurance verification, ensuring high-quality customer service and satisfaction. Recognized for resolving customer issues promptly and accurately.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Durens Healthmart Pharmacy
02.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Clerk

Foodgiant
02.2022 - 02.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each task.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Insurance verification
  • Pharmacy software proficiency
  • Resolving customer issues
  • Customer service
  • Patient profile setup

Timeline

Pharmacy Technician

Durens Healthmart Pharmacy
02.2023 - Current

Clerk

Foodgiant
02.2022 - 02.2023

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Kalin Durard