Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kalisha Martel

Kalisha Martel

Summary

Dynamic customer service professional with a proven track record at GrubHub and Walgreens, excelling in customer satisfaction and cash handling. Known for reliability and effective communication, I consistently resolved inquiries and complaints, fostering positive relationships and enhancing the customer experience. Committed to maintaining a clean and organized environment while exceeding service goals.

Developed skills in fast-paced, customer-focused environment, emphasizing timely and efficient service. Adept at managing time, routes, and customer interactions with professionalism. Seeking to transition into new field, leveraging organizational and communication skills to make positive impact.

Overview

4
4
years of professional experience

Work History

GrubHub Delivery Partner

GrubHub
01.2024 - Current
  • Resolved customer inquiries and issues promptly, maintaining high levels of satisfaction through effective communication.
  • Maintained vehicle safety and cleanliness, ensuring a positive image for the company.

Customer Service Cashier

Walgreens
02.2022 - 06.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing information about products and services.
  • Maintained a clean and organized checkout area to enhance customer experience.
  • Handled cash and credit payments accurately, ensuring secure transactions.
  • Collaborated with team members to ensure seamless store operations during peak hours.
  • Resolved customer complaints promptly, fostering positive relationships.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

Education

High School Diploma -

Betty Fairfax
Laveen, AZ
05-2022

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer focus

Timeline

GrubHub Delivery Partner

GrubHub
01.2024 - Current

Customer Service Cashier

Walgreens
02.2022 - 06.2024

High School Diploma -

Betty Fairfax