Highly motivated Inside Sales professional with extensive experience in customer service. Highly organized and establishes good relationships with customers. Stays calm under pressure.
Overview
11
11
years of professional experience
Work History
Inside Sales Engineer
Malema Sensors
06.2015 - 04.2016
Provided quotations for flow switches and flow valves used in biomedical, industrial and semiconductor products.
Contacted customers and ensured quote package meet customer expectations.
Received and processed customer orders in internal system.
Calculated set points of flow switches for production use.
Sales Engineer
Elcon Precision
11.2012 - 03.2015
Reviewed customer engineering drawings and quote requests.
Obtained raw materials, tooling and labor costs to prepare accurate quotations to customers.
Followed up on quotations and gained feedback from customers.
Built good relationship with current and potential customers by understanding and satisfying their delivery and quality requirements.
Collaborated with purchasing, production and quality personnel to resolve internal issues that jeopardize on time deliveries.
Worked alongside outside sales by collaborating on product presentations on customer visits.
Materials Engineer
Spectra-Mat
01.2007 - 06.2012
Developed microchannel coolers used to cool high power laser diodes.
Performed materials characterization tests to qualify new, lower cost materials to be used in production.
Assisted sales and marketing in the promotion of new product by attending trade shows.
Coordinated samples and prototypes build for potential customers.
Materials Engineer
Artificial Muscle
01.2005 - 01.2007
Developed lighter, quieter, energy efficient actuators and sensors which are now used in diabetes drug pumps.
Screened, selected polymers and surface treatments that met design and performance objectives.
Performed experiments to characterize and tailor properties such as tensile strength, conductivity and hardness.
Worked with suppliers to find cost effective materials.
Education
Master of Science - Chemical Engineering
University of California - Davis
Davis, CA
06.2004
Bachelor of Science - Chemical Engineering
San Jose State University
06.2002
Skills
MAS90
Knowledge and experience in reading engineering drawings
Knowledge of materials properties of ceramics, polymers, metals and processes such as brazing, electroplating