Kalista Owens
West Fargo
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Sanford Medical Center
12.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Personal Nanny
06.2023 - Current
- Maintained cleanliness of home areas used by children including bedrooms, playrooms, bathrooms and kitchen
- Organized playdates, planned educational activities, prepared meals, supervised homework, and provided transportation for the children
- Managed daily routines including meal times and bedtimes for the children according to parental guidelines
- Created a stimulating learning environment which encouraged exploration and creativity
- Provided safe and reliable childcare services to families with children aged between0-12 years old
- Developed strong relationships with parents and children by providing love, care and support in a nurturing environment
Sales Associate
Tommy's Express
01.2023 - 11.2023
- Persuade customers to buy our memberships & deals
- Help clean and stay organized in the wash
- Use technology to sign people up and take down information or complaints
- Helped customers find and select products
- Greeted customers warmly and offered assistance
- Kept work area clean, organized and free of clutter at all times
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
Server/Cashier
Buffalo Wild Wings
07.2019 - 01.2021
- Seating customers and making sure they have everything they need
- Bringing food out to tables
- Keeping things clean and organized
- Interacting with customers to make sure they have the best experience possible
Education
No Degree - Nursing
Rasmussen University
03-2026
High School Diploma - undefined
Mitchell Public High School
Mitchell, SD05.2019
Skills
- Time Management
- Customer Service
- Money Handling
- Excellent People Skills
- POS System Operations
- Microsoft Access
- Online Systems
- Personal Service
- Small Business Sales Transactions
- Verbal Communication Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Patient positioning
- Emergency response
- Infection prevention
- Strong work ethic
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Patient Care Technician
Sanford Medical Center
12.2023 - Current
Personal Nanny
06.2023 - Current
Sales Associate
Tommy's Express
01.2023 - 11.2023
Server/Cashier
Buffalo Wild Wings
07.2019 - 01.2021
High School Diploma - undefined
Mitchell Public High School
- Basic Life Support (BLS) Certification - American Heart Association.
No Degree - Nursing
Rasmussen University
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