KALIYAH JOHNSON
Tampa,FL
Summary
Strategic and detail-oriented operations and communications professional with over 8 years of experience managing complex workflows, coordinating stakeholders, and leading content-driven initiatives in dynamic environments. Expertise in overseeing processes from inception to completion, including sourcing and vetting partners, coordinating deliverables, managing timelines, and ensuring exceptional execution. Proficient in bridging cross-functional teams and translating business priorities into actionable plans while maintaining organized systems at scale. Highly attuned to digital culture with a strong passion for cultivating impactful, mission-driven partnerships that enhance reach and relevance across diverse communities.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
Kelly Services
Tampa, FL
02.2026 - Current
- Engage with students and support a positive, safe learning environment.
- Maintain accurate attendance records and report any discrepancies to administration.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Barista & Trainer
Starbucks
Tampa, FL
04.2023 - 01.2026
- Train and mentor new employees in procedures, customer service, and safety standards.
- Model patience, positive communication, and professionalism in community-facing environment.
- Support flexible learning styles when training peers with varied backgrounds.
- Prepare and serve a variety of beverages according to established recipes and standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
Marketing Contractor
Darklight
Remote
05.2023 - 07.2024
- Orchestrated multi-channel marketing campaigns, including SEO/SEM, content marketing, social media, and email, contributing to a 150% growth in website traffic and a 600% rise in lead generation.
- Initiated a thought leadership campaign involving webinars, blog articles, and industry speaking engagements, positioning Cyio’s key experts as trusted voices in the cybersecurity domain.
- Leveraged analytics tools to monitor and analyze campaign performance, leading to data-driven optimizations that boosted conversion rates by 68% and enhanced overall marketing ROI.
Executive Assistant (Contract)
Economic Impact Catalyst
Remote
10.2022 - 01.2023
- Coordinated company retreat fostering collaboration and positive culture.
- Supported daily operations with professionalism and confidentiality.
- Supported budget tracking by monitoring expenses and processing invoices accurately.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Project Manager (Contract)
The Cipher Brief
Remote
01.2022 - 05.2022
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Manage digital messaging and maintain professionalism across public platforms.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Senior One Team Ambassador
Deloitte
Austin, TX
04.2021 - 11.2021
- Served as point of contact for multi-office operations (facilities, HR, events, visitors).
- Managed scheduling, check-in procedures, communication, and safety protocols.
- Collaborated with cross-functional teams to streamline communication and improve operational efficiency.
- Coordinated building maintenance schedules to ensure timely repairs and upkeep of facilities.
Executive Assistant to the CEO
Root9B
Colorado Springs, CO
05.2019 - 01.2021
- Managed travel, scheduling, and logistics including long-term planning.
- Organized meetings and support team communication.
- Maintained confidentiality and managed sensitive documentation responsibly.
Manager
Fit365
Colorado Springs, CO
01.2017 - 01.2019
- Enforced safety and facility rules.
- Trained staff, communicated with members, and coordinated daily operations.
- Supported customer engagement and positive community atmosphere.
Education
Master of Science - Sustainability Leadership
Arizona State University
Online01-2028
Bachelor of Arts - Culture, Technology & Environment
Arizona State University
Online12-2025
Bachelor of Arts - Psychology
University of Colorado, Colorado Springs
01-2018
Skills
- Time Management & Operational Support
- Program Coordination & Organization
- Verbal & Written Communication
- Data Tracking & Administrative Support
- Training, Mentorship & Instruction
- Microsoft Office Suite/Google Workspace
- Problem Solving & Conflict Resolution
- Campaign & Content Operations
- Contracting & Negotiation Support (Scope, Rates, Deliverables, Usage Rights)
- End-to-End Workflow Management
Timeline
Substitute Teacher
Kelly Services
02.2026 - Current
Marketing Contractor
Darklight
05.2023 - 07.2024
Barista & Trainer
Starbucks
04.2023 - 01.2026
Executive Assistant (Contract)
Economic Impact Catalyst
10.2022 - 01.2023
Project Manager (Contract)
The Cipher Brief
01.2022 - 05.2022
Senior One Team Ambassador
Deloitte
04.2021 - 11.2021
Executive Assistant to the CEO
Root9B
05.2019 - 01.2021
Manager
Fit365
01.2017 - 01.2019
Master of Science - Sustainability Leadership
Arizona State University
Bachelor of Arts - Culture, Technology & Environment
Arizona State University
Bachelor of Arts - Psychology
University of Colorado, Colorado Springs