Kaliyah Loew-Folkes
Philadelphia,PA
Summary
Driven by a results-focused approach, I enhanced office efficiency at Honda Dealership through adept time management and data entry skills. My positive attitude and customer service excellence, honed across diverse roles including Amazon and The Outreach Team, significantly increased operational productivity and client satisfaction, showcasing my ability to meet and exceed employer expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Assistant
Dealership
Philadelphia, PA
08.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Picker
Amazon
Brooklyn, NY
06.2024 - 08.2024
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Canvasser
The Outreach Team
The Bronx, NY
04.2024 - 07.2024
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Improved campaign visibility by strategically placing yard signs, posters, and other promotional materials throughout the community.
- Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.
Sales Representative
Blue Tree Financial
Brooklyn Ny
04.2024 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Housekeeping
Berkeley Ocean Front
Neptune City, NJ
12.2023 - 03.2024
- Collaborated with housekeeping staff to coordinate room availability, minimizing disruptions for guests.
- Supervised housekeeping and laundry facilities, overseeing $Amount worth of Type equipment.
- Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
- Collaborated with housekeeping department to ensure timely room availability and optimal cleanliness.
Front Desk Agent
The Asbury Hotel
08.2023 - 11.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Toll Collector
NJ Turnpike Authority
Neptune City, NJ
02.2022 - 10.2023
- Communicated in English and Language to assist motorists and respond to inquiries concerning tolls, directions and routes.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Monitored toll lane activity and generated operational reports.
- Demonstrated adaptability by seamlessly transitioning between different lanes and roles as needed during shifts.
Direct Support Professional
Royal Community Support
Lakewood NJ
12.2021 - 06.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Dietary Aide
Allegria Grove
Neptune NJ
07.2020 - 09.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Cashier
Sierra Trading Post
Ocean Township NJ
08.2019 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Neptune High School
Neptune City, NJ06.2019
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Office Administration
- Office Management
- File Maintenance
Certification
CPR Certification
Timeline
Office Assistant
Dealership
08.2024 - Current
Picker
Amazon
06.2024 - 08.2024
Canvasser
The Outreach Team
04.2024 - 07.2024
Sales Representative
Blue Tree Financial
04.2024 - 06.2024
Housekeeping
Berkeley Ocean Front
12.2023 - 03.2024
Front Desk Agent
The Asbury Hotel
08.2023 - 11.2023
Toll Collector
NJ Turnpike Authority
02.2022 - 10.2023
Direct Support Professional
Royal Community Support
12.2021 - 06.2022
Dietary Aide
Allegria Grove
07.2020 - 09.2021
Cashier
Sierra Trading Post
08.2019 - 05.2020
Neptune High School