Summary
Work History
Education
Skills
Timeline
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Kaliyah Workman

Summary

Driven worker enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure job position. Ready to help team achieve company goals.

Work History

Phone Sales Representative Trainee

DialAmerica
Fairlawn, OH
02.2021 - 02.2021
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered calls, took messages and transferred calls to correct individuals.
  • Troubleshot problems for callers and helped independently resolve common issues.

Cashier

McDonald's
25 E Thornton St
11.2018 - 05.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

No Degree - Practical Nursing

Stark State College
Canton, OH
05.2023

High School Diploma -

Buchtel High School
Akron, OH
06.2021

Skills

  • Product Knowledge
  • Reporting
  • Documentation
  • Productivity Standards
  • Consumer Behavior
  • Complaint Resolution
  • Corrective Actions
  • Communication Skills
  • Strong work ethic
  • Organizational skills
  • Time Management
  • Adaptability

Timeline

Phone Sales Representative Trainee

DialAmerica
02.2021 - 02.2021

Cashier

McDonald's
11.2018 - 05.2019

No Degree - Practical Nursing

Stark State College

High School Diploma -

Buchtel High School

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Kaliyah Workman