Kaliyomo Nela
Fort Worth
Summary
Proven to excel in fast-paced environments, I leveraged strong multitasking abilities and exceptional customer service at Olive Garden Restaurant to enhance guest experiences. Skilled in cash handling and upselling techniques, I consistently contributed to team efficiency and sales growth. My commitment to cleanliness and safe food handling standards sets me apart, ensuring both customer satisfaction and compliance.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Olive Garden Restaurant
01.2021 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Ross Dress for Less
04.2019 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Processed returns for customers
Crew Member
Mcdonalds
12.2018 - 11.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Arts - Journalism
Tarrant County College
Fort Worth, TX05-2025
High School Diploma -
Everman Joe C. Bean High School
Everman, TX05-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- Upselling techniques
Timeline
Server
Olive Garden Restaurant
01.2021 - 11.2024
Sales Associate
Ross Dress for Less
04.2019 - 06.2021
Crew Member
Mcdonalds
12.2018 - 11.2019
Associate of Arts - Journalism
Tarrant County College
High School Diploma -
Everman Joe C. Bean High School
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