Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Kalkidan Alemu

Silver Spring,MD

Summary

A fun, energetic professional with a proven track record at Staples, excelling in adaptability, competitiveness, and a winning attitude. Adept at resolving conflicts, enhancing customer satisfaction, and effectively organizing merchandise. Experienced in educational settings, providing behavioral support and student aid, showcasing responsibility and team collaboration skills.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Staples
Rockville, MD
08.2024 - Current
  • Greeted customers to determine wants or needs.
  • Handled returns and exchanges according to company policies.
  • Offered suggestions for additional items that may be of interest to customers.
  • Resolved conflicts and issues between customers/associates and provided solutions to meet those needs.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Created price tags and merchandise signs for new items.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Teaching Assistant

Montgomery County Public Schools
Silver Spring, MD
11.2022 - 06.2023
  • Monitored student progress by keeping detailed records of academic performance.
  • Helped students understand and master learning concepts through one-on-one and small group tutoring, with other assistants.
  • Aided students with mental deficits, autism, and behavioral complexities.
  • Notified instructors of errors or problems with assignments.
  • Distributed textbooks, workbooks, papers, and pencils to students.

Education

High School Diploma -

James Hubert Blake High School
300 Norwood Rd, Cloverly, MD 20905
06-2023

Associate of Applied Science - Behavioral Health

Montgomery College
7600 Takoma Ave #4141, Takoma Park, MD 20912

Skills

  • Cash handling
  • Sales transactions
  • Customer service
  • Conflict resolution
  • Merchandise organization
  • Student assessment
  • Behavioral support
  • Adaptability
  • Team collaboration

Affiliations

  • Piano
  • Reading
  • Volleyball
  • Traveling
  • Attending social events
  • Spending time with loved ones

Accomplishments

  • Dean's List (Fall 2023 - Spring 2024)
  • Raised nearly $1,000 for a church organization (Summer 2019)
  • Second Place - Concerto Competition at James Hubert Blake High School

Languages

English
Native/ Bilingual
Amharic
Professional

References

References available upon request.

Timeline

Retail Sales Associate

Staples
08.2024 - Current

Teaching Assistant

Montgomery County Public Schools
11.2022 - 06.2023

High School Diploma -

James Hubert Blake High School

Associate of Applied Science - Behavioral Health

Montgomery College

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Kalkidan Alemu