Kalla Whittington
Tulsa,OK
Summary
Accomplished professional with extensive experience in clinical practice operations and staff training. Known for optimizing resource allocation and ensuring compliance with healthcare regulations. Prepared to contribute to improved patient outcomes and clinic performance.
Overview
19
19
years of professional experience
Work History
Client Relations Manager
Frank Mitchell & Associates
Sand Springs, Oklahoma
04.2025 - Current
- Analyzed monthly reports to assess client activity and pinpoint growth opportunities.
- Compiled client reports and supported budgeting and forecasting processes.
- Recorded client interactions and service requests in CRM system to ensure up-to-date information.
Clinic Practice Manager
OSU Internal Medicine
Tulsa, Oklahoma
06.2024 - 04.2025
- Implemented office policies and procedures to enhance workflow.
- Established comprehensive payroll monitoring protocols, ensuring accurate time
tracking and compliance with healthcare regulations. - Implemented quality initiatives that enhanced patient positive reviews.
- Oversaw staff scheduling, ensuring optimal resource allocation and team
collaboration.
Lead Clinical Assistant
St. Francis Hospital
Tulsa, OK
02.2021 - 06.2024
- Collected lab specimens, improving test reliability and contributing to better patient outcomes.
- Trained staff on protocols, increasing clinic safety and elevating patient satisfaction.
- Administered injections per orders, ensuring patient safety and care quality.
- Performed sterile suture removal, improving wound care standards.
Lead Clinical Assistant
Allergy Clinic of Tulsa
Tulsa, Oklahoma
03.2015 - 02.2021
- Led patient care coordination and allergy testing, maintaining detailed electronic
health records via ECW. - Directed inventory ordering and distribution for 5 satellite clinics, ensuring seamless
operations. - Optimized clinic flow and reduced wait times by managing scheduling and resource
allocation. - Directed inventory ordering and distribution for 5 satellite clinics, ensuring seamlessoperations.
- Supported staff in administrative tasks and daily operations of the clinic.
Clinical Assistant
Aesthetic Surgery of Tulsa
Tulsa, OK
10.2012 - 02.2015
- Assisted surgeons during aesthetic procedures and patient consultations, contributing to patient satisfaction and procedural success.
- Optimized scheduling via Practice Manager and streamlined administrative
workflows, resulting in reduced patient wait times and enhanced practice efficiency. - Partnered with surgical teams to coordinate pre-operative preparations and post-
operative care, ensuring optimal patient outcomes.
Clinical Assistant
Tulsa Bone & Joint
Tulsa, OK
07.2007 - 09.2012
- Prepared examination rooms and ensured a sterile environment for procedures.
- Trained staff on protocols, boosted care quality, enhanced patient satisfaction.
- Monitored inventory, maintained optimal stock levels, supported daily functions.
Education
Medical Assisting
Tulsa Technology Center
Tulsa, OK05-2007
Skills
- Client relationship management
- Client needs assessment
- Client onboarding
- Healthcare compliance
- Clinical operations
- Budget forecasting
- Staff management
- Inventory control
- Microsoft Office Suite
- Insurance verification
Timeline
Client Relations Manager
Frank Mitchell & Associates
04.2025 - Current
Clinic Practice Manager
OSU Internal Medicine
06.2024 - 04.2025
Lead Clinical Assistant
St. Francis Hospital
02.2021 - 06.2024
Lead Clinical Assistant
Allergy Clinic of Tulsa
03.2015 - 02.2021
Clinical Assistant
Aesthetic Surgery of Tulsa
10.2012 - 02.2015
Clinical Assistant
Tulsa Bone & Joint
07.2007 - 09.2012
Medical Assisting
Tulsa Technology Center