Kalle Deming
Clarksville,TN
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
7
7
years of professional experience
Work History
Manager of Operations
Candy Shop & Kratom
Clarksville, TN
01.2024 - Current
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
Founder
Kalle & Co
Biloxi, MS
05.2021 - 01.2024
- Negotiated contracts with vendors and suppliers for optimal pricing structure.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Analyzed consumer trends data to inform product offerings and services.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Recruited, hired and trained staff members to ensure that operational goals were met.
- Led marketing efforts, including brand development, digital marketing strategies, and public relations campaigns.
Sales Associate
Candy Shop & Kratom
Ocean Springs, MS
11.2020 - 12.2023
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
- Assessed customer needs to provide assistance and information on product features.
- Trained new team members in cash register operation, stock procedures, and customer services.
Salesperson
Victoria's Secret & PINK
Biloxi, MS
09.2019 - 03.2021
- Educated customers about products and services offered by the company.
- Provided personalized service to build relationships with customers.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Developed key customer relationships to increase sales.
Salesperson
Sharkheads
Biloxi, MS
02.2017 - 08.2020
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Tracked sales performance metrics to identify trends in market place.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Education
Economics
The University of West Florida
Pensacola, FL05-2022
Skills
- Decision-Making
- Data Analysis
- Customer Service
- Business Planning
- Marketing
- Maintaining Compliance
- Cost Reduction
- Budgeting and forecasting
- Market Research
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
Timeline
Manager of Operations
Candy Shop & Kratom
01.2024 - Current
Founder
Kalle & Co
05.2021 - 01.2024
Sales Associate
Candy Shop & Kratom
11.2020 - 12.2023
Salesperson
Victoria's Secret & PINK
09.2019 - 03.2021
Salesperson
Sharkheads
02.2017 - 08.2020
Economics
The University of West Florida
Similar Profiles
Rose KempRose Kemp
Club Promoter at The Candy ShopClub Promoter at The Candy Shop
Cesar RodriguezCesar Rodriguez
Retail\ Sales Associate\Cashier at KK"s Candy ShopRetail\ Sales Associate\Cashier at KK"s Candy Shop
Joshua WilsonJoshua Wilson
Sales Associate/Retail Keyholder at Rocket Fizz Soda Pop and Candy ShopSales Associate/Retail Keyholder at Rocket Fizz Soda Pop and Candy Shop