Kallen Williamson
Beacon Health System Memorial Hospital
Niles,MI
1
Certification
4
Years of experience
Dynamic Patient Access Representative at Beacon Health System Memorial Hospital with proven expertise in insurance verification and customer service. Recognized for enhancing billing accuracy and resolving discrepancies efficiently. Skilled in multitasking and organization, ensuring seamless patient registration and appointment scheduling while maintaining HIPAA compliance. Committed to delivering exceptional patient experiences.
Work History
Patient Access Representative
1 Year 3 Months- Reviewed patient accounts for billing accuracy and resolved discrepancies using EHR and billing systems.
- Verified insurance coverage and eligibility to support timely claim submission and account setup.
- Prepared reports detailing billing actions, flags, and other key information.
- Maintained office inventory and organized supplies for efficiency and expected needs.
- Responded to patient billing inquiries with clear explanations of balances, statements, and payment options.
- Assisted with onboarding of new employees.
Behavioral Health Technician
6 Months- Monitored patient behavior and documented changes accurately in clinical records.
- Supported treatment plan implementation through consistent therapeutic engagement.
- Applied de-escalation techniques to maintain safe, calm milieu conditions.
- Assisted nursing staff with daily patient needs and activity supervision.
- Facilitated group activities that encouraged coping skills and emotional regulation.
- Maintained confidentiality while communicating patient concerns to interdisciplinary team.
Preschool Teacher's Assistant
9 Months- Encouraged patient participation in treatment routines and skill-building activities.
- Collaborated with nurses and counselors to reinforce consistent behavioral support.
- Supervised children during play, meals, and transitions to maintain safe, structured classroom environment.
- Prepared instructional materials, art supplies, and activity stations for hands-on preschool learning.
- Guided small groups through reading, music, and motor-skill activities using teacher-directed plans.
- Communicated warmly with children, families, and staff to reinforce consistent classroom expectations.
Education
High School Diploma
Skills
Customer service
Insurance verification
HIPAA compliance
Patient registration
Multitasking and organization
Appointment scheduling
Phone and email etiquette
Certification
- CPR
- First Aid
Timeline
Patient Access Representative
Beacon Health System Memorial Hospital
06.2025 - 09.2026Read More
Behavioral Health Technician
Willow Behavioral Health
11.2024 - 05.2025Read More
Preschool Teacher's Assistant
Growing Kids Learning Center
06.2022 - 03.2023Read More
Niles High School
High School Diploma
Read More